Shipping Information
Order Processing Time
Due to the business being run by one person, your orders may take anywhere between 2 to 7 days to get packaged. If you do not see any updates to your order after a week, please contact us at northstargia@gmail.com.
Shipping Rates
Domestic (United States)
Free for purchases over $40 or $4.50
Duration: 3 to 7 days after shipment (estimate and not a guarantee)
International
Free for purchases over $40 or $6.00
Duration: 9 to 42 days after shipment (estimate and not a guarantee)
Taxes and Duties
The prices of products listed on the website does not include any of the customs duties, VAT, GST, or other taxes that Customer may be subjected to due to their country or region.
We recommend contacting your local customs to estimate the price that you may have to pay on top of the product price on this website if this is an area of your concern.
North Stargia cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs.
Returned Items due to wrong address/unclaimed package
We are more than happy to do a re-shipment of any items that have been returned due to an error on its address or if the package was unclaimed for any reason. Please note that shipping rates above will be charged for the re-shipment. Refunds are eligible for returned items, however, shipping cost of above will not be refunded.
Disclaimer
Items ordered will be shipped one to two weeks after sales begin. Please keep in mind that North Stargia is ran by one person, thus shipping and packing will take time. Pre-order items will have projected dates for its final shipment; please check the item page specifically to find this projected date.
Please order pre-order items separately from in-stock items if you would like to receive the said in-stock items prior to the pre-order. Otherwise, your whole entire order will not be shipped out until the pre-order item is ready!
Updates on sales will be made on social media, but do expect to take roughly two weeks from the day you purchase to receive your product. If you are an international buyer, the wait can be up to six weeks, although rare. Once your order is packaged, you will receive a tracking number which will indicate accurate time-stamps.